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Teamwork, Negotation and Conflict Mangement
Jason Stoner

Seat Fac. Economia - Sede di Ancona
A.A. A.A. 2016-2017
Credits 6
Hours 44
Period 2^ semestre
Language ENG

Development of the course

Lectures and cases.

Learning outcomes

1. Knowledge and Understanding
The purpose of this course is to introduce students to team dynamics

2. Applying knowledge and  understanding
How to build and manage high performance teams

3. Judgement, focus  and  communication skills
Ability to manage some of the common "pitfalls" team members encounter.

Program

The course will be designed around three main areas, all of which are important for functional work teams. The first main area will focus on developing and maintaining high performing work teams. The second main area will focus on conflict management in teams. The third and final main area will focus on work place negotiations. Each of these topics has important implications for being a high performing employee in most work settings.
Overview of Topics:
Introduction to group behavior/team dynamics
High performance work teams introduction
How to build a high performing work team (part 1)
How to build a high performance work team (part 2)
How to manage a high performance work team (part 1)
How to manage a high performance work team (part 2)
Understanding social loafing
Introduction to workplace conflict
Understanding conflict management
Building resilience in small work teams
Introduction to the dynamics of negotiations
Negotiation strategies (part 1)
Negotiation strategies (part 2)
Concluding discussion

Development of the examination

1. Exam.
Written plus presentations

2. Assessment criteria.
A passing grade or better is earned by completing all requirements

3. Grading scale
Positive grades from 18 to 30. Cum laude can be bestowed  to outstanding performance

4. Grading method
Weighted average of the test and presentations

Recommended reading

Stoner, C.R., & Stoner, J.S. (2013). Building Leaders: Paving the Path for Emerging Leaders. New York, NY: Routledge.
Additional materials will be given during the course.

Courses

• L.M. - International Economics and Commerce curriculum Business Organization and Strategy